Salary: Up to £18,137.60
Location: Work from Home
Job Type: Permanent
Hours: 40 per week between 8am and 9pm Mon-Fri, 9am - 4pm Sat: Full Flexibility is required.
Training: 5-8 days training Monday to Friday 9am-6pm. Full attendance is required.
Working for Teleperformance, as a member of the Team you will play a key role to provide excellent customer service to our callers, helping to resolve their queries. We develop our teams and provide some fantastic opportunities for progression.
You will help students to make a loan application for university and support them through the full process, beginning to end. You will also talk to students and family members about payments, eligibility, funding and anything else associated with their loan application.
What does an average day look like?
What do we need from you?
What will we give you?
What we offer
Who are we?
Our client, Teleperformance, is the Worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We've been doing this since 1978, and every year we interact with more than 35% of the world population.
We are experts in people interactions, and this gives us the edge in delivering superior customer experience in every contact.
We constantly invest in research and development and get a deeper understanding of customer's thoughts, behaviours and needs, across different countries, industries, channels, and generations. Our knowledge, technology, and market expertise, built through years of experience, allow us to successfully provide unique interactions all over the world.
If you are interested, please don't hesitate to apply now and our team will be in touch.
Manpower are an equal opportunities employer and welcome applications from all sections of the community.
Posted 4 weeks ago
Up to £18137.60 per annum